VOCABULARY: Requesting Clarification
Asking for Clarification:
What do you mean exactly? So, it’s at 6pm not 6.30?
Asking for Repetition:
Sorry, can you repeat that please? Excuse me, what did you say?
To be clear, let me go over that again. In other words ……..
GRAMMAR – Direct & Indirect Questions
Direct & Indirect Questions are different styles of requesting information.
Direct Questions – for friends and family, people we know well.
Where is the key? What do you want? Who is that?
Indirect Questions – more formal and polite in professional situations.
Could you tell me where the key is please? Can I help you?
VOCABULARY – Gestures and Expressions
Smile – positive
Frown – negative
Eye Contact – positive
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